Independent Mediation Services (Qld) Pty Ltd® ACN 062 42924 (trading as resolve@boulle®) was established in Queensland, Australia, in 1991 with Dr Laurence Boulle as Director.


Dr Laurence Boulle


Accredited Mediator (NMAS)

Laurence also established the Dispute Resolution Centre at Bond University in 1989 where he served as Director of the Centre for many years and still runs workshops at the DRC. He was a part-time member of the Native Title Tribunal, chair of the National ADR Advisory Council and chair of the Mediator Standards Board. He was Fellow of LEADR/Resolution Institute in 2014-6, and was appointed first Fellow of the Australian Dispute Resolution Association in 2015. He is also Fellow of the Suzman Institute in Johannesburg. In 2017 Laurence was elected joint Chair of the Australian Dispute Resolution Association (ADRA) and chair of the National Mediation Conference Pty Ltd. 


Professor Boulle has held senior academic appointments at the Universities of KwaZulu/Natal, Bond University, the University of the Witwatersrand and Australian Catholic University. He is currently Bell Wiese Professor of Legal Ethics at the University of Newcastle, and Adjunct Professor at ACU, Bond University, the University of the South Pacific and the University of the Witwatersrand, Johannesburg.

As a practitioner Laurence has practised in many areas of dispute resolution. He has been on the World Bank Panel of Conciliators for foreign investment disputes since 2011,  was appointed Senior International Mediation Expert, Mainland-Hong Kong Mediation Centre - April 2017 to 31 December 2018 and was appointed a panellist Mediator, Workers Compensation Commission, Sydney - July 2017 to June 2020.​

Laurence acknowledges in all things the wisdom of Philippa, Mark, Sarah Jonathan and Ruby.


Clive is a lawyer and accredited mediator, arbitrator and facilitator. He has been engaged in major workplace change and dispute resolution initiatives at both enterprise and industry level in Australia and overseas. He has been admitted as a solicitor of the Supreme Court of New South Wales and attorney of the High Court of South Africa.

Clive is a former arbitrator of the Workers Compensation Commission of New South Wales and former senior commissioner of the South African Commission for Conciliation, Mediation and Arbitration.

As a Senior Visiting Fellow at the University of New South Wales, Clive is currently presenting the postgraduate courses Workplace Law and Negotiating Change & Managing Conflict in the Workplace

Clive Thompson

BA (Hons), LLB

Accredited Mediator (NMAS)

Ippei Okazaki


Accredited Mediator (NMAS)

Ippei Okazaki is a Northern Territory based accredited mediator / peace architect and has served as the Director of the Community Justice Centre mediation service for over a decade. 

Ippei’s mediation career has taken him to all corners the Northern Territory, Far North Queensland and Timor Leste designing and facilitating complex, multi party community mediations that often involve high levels of volatility and violence. He is an accredited facilitator for the Defence abuse task force and has served as a Director on the National Mediators Standards board for 5 years.

Ippei’s ability to design and enable community peacemaking resilience was recognised by the Australian Crime Prevention Awards for the Tiwi Ponki Mediation Project (2013) and the Yuendumu Mediation Project (2014). He was awarded a Resolution Institute Practitioner Award for contribution to the development of dispute resolution in community (2014).


Sarah Donald


Sarah is an executive and lawyer operating within the education industry and as an advisor to government. She holds 14 years’ experience across Australia and the United Kingdom in mediation, arbitration, negotiation and litigation.

Sarah is a sessional academic in contract law and governance. Sarah holds degrees in business, law, and company finance. She is admitted to practise in the Supreme Court of NSW and Courts of England & Wales. Sarah is also a member of the Law Society of NSW and the Australian Institute of Company Directors.

Jessie previously worked as a Consultant and Lecturer with University of the South Pacific, held academic positions at Bond University teaching law and criminology subjects and research positions at Curtin University. Her research expertise lies in natural resource management and the regulatory compliance of multinational corporations operating within extractive industries in conflict-affected areas or weak-governance zones in Africa. 

Dr Jessie Chella

LLB, DipLegPrac, LLM, PhD

Aside from academia, Jessie has worked in risk management in the banking sector and developed solutions for corporates in the banking and media sectors.